Salesforce.com wants to be a content management player; Wireless management costs rising

Opinion
Apr 12, 20071 min

Latest management news.

Salesforce.com wants to be a content management player, 04/10/07

On-demand software vendor Salesforce.com Tuesday announced plans to enter the content management market via the acquisition of Web 2.0 content collaboration start-up Koral.

IBM provides free ITIL how-to tool, 04/12/07

IBM today will make available an update to a free tool that provides IT managers with access to best practices surrounding IT service management and governance frameworks.

IBM opens new lab facilities, 04/11/07

IBM plans to launch today two new labs to help its clients in the financial- services industry modernize their computing systems and develop new business models geared for banking customers.

IT Leadership Newsletter: Wireless management costs set to rise, 04/10/07

A report from Aberdeen Group shows it costs nearly 10 times more to manage wireless services and devices vs. wireline. As more of your company’s users go mobile and upgrade from cell phones to smartphones, you’ll have an expense management challenge on your hands.

Video: Diving into ITIL, 04/02/07

Andrew Brill from Kaiser Permanente talks about how a reorganization around the Information Technology Infrastructure Library process framework helped improve service and capacity planning management.