* Dr. Internet columnist Steve Blass offers advice on most secure way to provide remote access\n* Help Desk columnist Ron Nutter helps a reader with troubles connecting to a specific Web site* SSL VPN vs. Windows Remote Desktop for remote accessBy Steve BlassQ: What would be a more secure way to provide remote access to internal intranet resources - an SSL VPN or Windows Remote Desktop?A: The protocol-level security of the SSL VPN is roughly the same as Remote Desktop's security. Both are susceptible to the same kinds of man-in-the-middle eavesdropping attacks, and the same downloadable tool kits are capable of compromising both connections.To read Steve's response in its entirety, please click here.* Problems connecting to a specific Web siteBy Ron NutterQ: I have a Linksys Model BEFW11S4. In the last month, I have been unable to access this site when using the router. If I connect directly to the cable modem, I can connect OK. If I dial in, I can connect OK. What should be my next steps in trying to solve this problem? Are there firmware updates I should be installing?A: First, look on the bottom of your unit for a specific hardware revision number in addition to the model number. It appears that there are several different versions of your unit. This means that the firmware updates are specific to the exact hardware that you have. If there is a firmware update for your device, install it and retest for your problem.To read Ron's response in its entirety, please click here.