“Dell’s New Remote-Assistance Tool Helps Resolve Most Common Computer Issues; With 95 Percent Customer Satisfaction Rate DellConnect Expands to Support U.S. Consumers, Small Businesses“
You know what the most common computer issue is with a Dell? IT’S A DELL.
According to the release, “DellConnect – allows some guy in Bangalore a technician to troubleshoot and help solve a customer’s computer problem over a high-speed broadband connection.”
But to be fair, we owe Dell props for expanding employment from 1,000 to 4,500 at the company’s production, sales and call-center facilities in Tennessee. Brava. Although personally – and this is just us – if we’re working in Tennessee, we’d rather be working at Graceland.
