Opinion

Use client service intelligence to get proactive

* Interact ES focuses on end-user QoS

IT managers sound off on today’s challenges

* Application downtime costs time and money

Letters: Winrot response

Mailbag: Readers weigh in on the hottest Microsoft/Linux controversy yet

* Readers respond to recent newsletter: 'Sorting through rubble after Microsoft's Linux patent bombshell'

Cisco, Nortel weigh in on switches of the future; Foundry goes big at Interop with BigIron RX32

A call to action against Microsoft’s threats; Network industry alive and well at Interop

Avaya targets IP at SMBs; Nortel unveils hosted IP telephony services

* Avaya and Nortel announcements at Interop

The Wis.dm of questions

* Would you buy a castle without a moat?

ZigBee: The new Bluetooth?

* The new ZigBee wireless data standard

The 10 largest U.S. telecom carrier mergers and acquisitions

* This week's $27.5 billion Alltel buyout makes the list

Oracle adds management to Oracle Virtual Directory; Penrose posts new virtual directory

* Virtual directory news

Can you afford to be strategic about mobility?

* DuPont discusses cost-justifying new mobile investments

Upgrading the supervisor on a Cisco 6509 switch

Inventorying your intellectual property

Tips for CD/DVD burning; Upgrading the supervisor on a Cisco 6509 switch

Linux patch smorgasbord

* Patches from Trustix, Gentoo, Mandriva, others * Skype worm jumps to ICQ, MSN too * Q&A: Why spammers are like dogs, and other interesting reading

Free Online Virus and Malware Scan

17 more patches for OS X

Windows Search is (still) infuriating me!

XPS Essentials Pack

Digitizing Books One Word at a Time

The Onion or The Times?

Vista Migration Step 4: Use Microsoft’s Free Migration Tools

You might be digitzing books on the Web without knowing it thanks to this stealthy anti-spam technology

Routing TCP/IP book giveaway deadline almost here, plus news of June’s book competition

A questionable Microsoft-funded study on GPL 3 is offered as proof

Feel free to admit you don’t own an iPod

In defense of brainiac 12-year-olds

Microsoft Office rival is a virus target

Microsoft’s iPod message: They don’t drink Pepsi at Coke headquarters