Opinion

The iPhone 4 Dropped-Call Problem: Time for the End of Lean – and Mean

Quality problems remain way too common in high-tech products - and even the mighty Apple can't solve these in many cases. "Microsoft Disease" - putting profits over quality - is running rampant. Whatever happened to caring about the customer?

I’m at Cisco Networkers 2010

Let the Fun...er...Learning Begin

Cisco LIVE! 2010

Are you going to the big dance?

White House cybersecurity plan needs Microsoft to work

Software company takes its lumps in public comments section

The Federal IT Security Professional (FITSP)

The Federal IT Security Professional (FITSP) first exams in September

Microsoft, Salesforce suits are over who rules the cloud

Companies sue each other over software patents

Windows 7 actually does sell 7 copies per second (7.086, to be exact)

Microsoft has come a long way since Windows Vista failure

Mozilla likes HTML5 over Flash

The developer of the Firefox browser joins the likes of Apple and Microsoft in the argument over the next stage in web standards.

NASA finds 14 new, seriously chilled stars

NASA Spitzer, WISE space telescopes will ultimately spot hundreds more cold stars

Most popular stories this week: June 25

The most-viewed stories at Network World for the week ending June 25.

Cisco survey finds 20-somethings favor insecurity

Under 30 set turned off by "overly strict" corporate security policies

My Cisco Networkers Schedule

Lots of Unified Communications Training this Year

Advanced best practices for managing smartphones

Tata, BT team up on telepresense; Verizon enhances UC portfolio

* Any Cisco TelePresence customer of BT's Global Video Exchange or Tata Communications' Global Meeting Exchange can invite clients of the other service provider to join them in multipoint telepresence meetings

Relational database: An ongoing debate

Ten years ago I wrote: 'Using a directory for relational data or a relational DBMS for directory data is like using a hammer to cut wood: It can be done, but a real carpenter wouldn't do it.'

Great customer service does exist!

Mark Gibbs has just experienced excellent customer service. He is amazed.

Virtualization visibility clear as can be with Xangati

An IT director shares how Xangati virtual appliances helped solve management challenges

How many 9s of reliability can Wi-Fi deliver?

Vendors recommend avoiding single point of failure

Following the invisible thread of software into the future

IBM Rational's GM inspires with a compelling vision

Cool Wireless Innovations – from the Hospitality Industry

A multi-billion-dollar industry is driving important innovations in wireless

Venture Capital Continues To Pour Dollars In To Commercial Open Source

Nuxeo is the latest open source based commercial business to feel the love from VCs who see a pot of gold at the end of the open source rainbow

Congress to debate mobile-phone location tracking

Privacy watchdogs call for redefinition of checks and balances on law enforcement

Update on Microsoft and Open Source

Perhaps there is more to CodePlex than I thought...

Open source: inalienable right or company prerogative?

A daunting question that has preoccupied the range of open source-based commercial companies

Cisco invests $1B in Russia

Looks to spur entrepreneurship, build tech prowess

Open-source voting technology is the cure for what ails democracy

Washington, D.C., has gone with an open-source solution to comply with the Military and Overseas Voter Empowerment Act. It's a good thing.

Flash vs. Silverlight vs. HTML5 in unified communications: what a mess!

A starting thread on the future of video in unified communications products and solutions

What’s Your Target in Sports Analytics?

It's a great time to think about analytics in sports.

The Big Move Toward Collaboration

Beyond the petaflop: DARPA wants quintillion-speed computers

DARPA wants massive, energy efficient, secure computers