Hosted VOIP Needs QoS

Opinion
Mar 12, 20101 min

MegaPath, Inc. announced the release of its Duet hosted IP-PBX.

MegaPath, Inc. announced the release of its Duet hosted IP-PBX. The offering, aimed at SMBs (both single and multiple locations) is delivered over its fully managed MPLS Virtual Private Network (VPN). It includes either T1 or Symmetric Digital Subscriber Line (SDSL) access service, with Ethernet coming soon. Solutions such as this help customers avoid having to add access capacity, as hosted solutions delivered over a managed MPLS network, offer important QoS and security features not found with “bring your own bandwidth” solutions. Interest in hosted VOIP is slowly rising among SMBs, but there is still huge opportunity for growth. Today, we find 20% of SMBs have adopted a hosted VOIP solution, with many more evaluating. Drivers include low start up costs, decreasing staff, and lack of centralized and affordable management tools.