Network and telecom groups are the primary UC decision makers for 61% of organizations Nemertes works with, while 12% of companies have actually established cross-functional UC planning teams. These teams typically consist of members of not only network and telecom, but also messaging, server, security and compliance, and key business units. We’ve tracked a slow, but gradual rise in organizations with dedicated UC teams with approximately 8% of organizations having such teams in 2008.
Network and telecom groups largely hold the keys to the UC budget as well. It’s worth noting that only 8% of our research participants say that their UC group has budget authority, meaning that for 4% of organizations, the UC group is driving architecture, but ultimately the network and telecom group determines spending priorities.
