Opinion

Vendors are ultimately responsible for CRM failures

Accountability resides with the users of CRM technology

Solving an e-mail encryption problem

Need IP telephony talent? . . . Try a service provider

Wrapping up the WLAN

* Gearhead columnist Mark Gibbs gets his WLAN up and running

Getting the most out of an extra T-1 connection

Rackspace offers high-end Red Hat for rent

* Rackspace hosting provider to offer Red Hat Enterprise Linux

Past the event horizon

Jesse and James swear by it

DSL deals, Part 1

* DSL deals to be had from BellSouth and SBC

NetScout’s CDM takes big leap forward

* NetScout’s CDM can now enable better performance management

NetFlash: EMC move fuels storage shakeout

New version of the Apache code released

* Patches from Debian, OpenPKG * Beware more attempts to exploit weak or non-existent passwords to access the common network share ADMIN$ * Equant pushing IDS service, and other interesting reading

Is it your fault the CRM software didn’t work?

* Is it your fault the CRM software didn’t work? * Everything is digital * Don’t write them off just yet * Training needed

This week on Network World Fusion, 07/14/03

Welcome to This Week on NW Fusion! This weekly news update includes late breaking news, info, and tips from Network World Fusion, the most comprehensive enterprise networking resource on the Internet. See below for the week's biggest stories and be

Boeing lets single sign-on project fly

Microsoft: The company that even gorillas listen to

IBM, Microsoft debut Web specs

Friday fun

NetFlash: Vertical leap

SightSpeed mimics IM for video

Macromedia Breeze goes Live

Autonomy to acquire Virage

Women’s golf fans take note

A new high in readership!

Dueling VPN access services

* MCI, AT&T take different remote-access approaches

Avaya Communication Manager

* The Reviewmeister takes a look at another VoIP management tool

More on managing body language

* How your voice and posture send signals to your staff

Brighter days ahead in caching market, IDC says

* Research firm IDC forecasts growth in CDN/caching market

InfiniBand peeks out again

* Several vendors embrace InfiniBand