Software as a Service
Cisco’s recent introduction of WebEx Mail, a Software-as-a-Service offering meant to replace on-premise Microsoft Exchange servers highlights the continued momentum behind hosted applications to reduce operating costs and complexity. Sixty percent of companies are adopting some form of SaaS, with customer resource management leading the way. IT leaders are also increasingly looking at SaaS-based offerings for computing platforms, disaster recovery, application performance and management, and security and data leak prevention. Adopters cite several advantages of SaaS-based applications over on-premise approaches, including faster upgrade cycles, less upfront investment, and lower ongoing operational costs. Chief among concerns are reliability, security and privacy, applicaton performance, and financial viability of the SaaS provider. Make sure SaaS is part of your application and computing evaluation strategy.
