video
Extending video to the organization can present considerable challenges for IT practitioners and opportunities for managed service providers. Often those responsible for video management lack in-depth management and reporting tools to support quality of experience metrics such as pixilation, drop-outs, or dropped video sessions. As a result, increasingly, companies are looking to MSPs to deliver guaranteed bandwidth for IP video, IP video management, and on-site support for remote locations. Nemertes believes it is this type of end-to-end management requirement that will favor large carriers or SIs, over the smaller, regional MSP. The provider will need to monitor and manage the WAN (in addition to the application) or partner with someone to do so.
