SIP Trunking Differentiators

Opinion
Jan 8, 20101 min

SIP

To help SIP trunking buyers Nemertes has created a check-list of key product differentiators to look at when evaluating SIP trunking service offerings. These include:

· Size of markets targeted

· Verticals targeted

· Value added features (virtual numbers, 800 call routing, contact center support, etc.)

· Geographies served

· Key partners

· Service types

· Cost

· SIPconnect certification

· VOIP system support

· Security guarantees

· Performance guarantees

· Spam over Internet Telephony (SPIT) protection

Among SIP trunking providers we’ve found that the primary differentiators include service availability, bundled features, service level guarantees, and SIPconnect certification.