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SBC to manage VoIP for Ford

Opinion
Sep 27, 20042 mins
NetworkingVoIP

* Ford orders large VoIP system from SBC

Last week, SBC Communications announced a large enterprise VoIP deployment at Ford Motor. When completed, the project will be one of the nation’s largest IP telephony deployments to date. To our knowledge, it would be the largest single-customer deployment offered and managed by a service provider.   In a statement, SBC explained that it will deploy a fully customized system based on its PremierSERV IP Telephony Advantage platform and using Cisco’s IP Communications system.

Last week, SBC Communications announced a large enterprise VoIP deployment at Ford Motor. When completed, the project will be one of the nation’s largest IP telephony deployments to date. To our knowledge, it would be the largest single-customer deployment offered and managed by a service provider. 

In a statement, SBC explained that it will deploy a fully customized system based on its PremierSERV IP Telephony Advantage platform and using Cisco’s IP Communications system.

The network will include approximately 50,000 Cisco IP telephones, rolled out to users in 110 Ford facilities in southeastern Michigan over three years. SBC engineers will work on-site at Ford’s data center in Dearborn to manage the service throughout the course of the contract.

Rick Moran, vice president of Cisco’s product technology marketing organization for IP Communications, noted that the deployment “will allow Ford to explore new communications applications, such as integrated voice, e-mail and video services.” 

Network consultants from Callisma (an SBC company) will work with Ford to help assure a seamless integration of the IP telephony service into Ford’s current network infrastructure.

All elements of the new Ford system will be fully tested under real-world conditions at the SBC staging center in Memphis, Tenn. At the staging facility, SBC engineers test equipment under operating conditions that match those of the customer, allowing SBC to optimize equipment and identify and resolve any potential issues well before installation at the customer’s location.