Denise Dubie
Senior Editor

Pivia adds end-user perspective

Opinion
Jun 10, 20042 mins

* Pivia Software’s tool gives insight into end-user experience

Pivia Software last month brought another point of view to its software line: the customer perspective. Pivia Performance Measurement Tool tracks application performance from end-user browsers.

PPMT works with Pivia Performance Server (PPS) 4.0 and measures network behavior and browser times, which Pivia says are critical to accurately representing the user experience. PPMT captures and plays back sequences of user events through an Internet Explorer browser running on the desktop.  For each user event, PPMT captures and reports on network download time, browser download time, data size and packet count.

According to Pivia, other performance measurement tools simulate browser behavior, but that often misses caching optimizations, which reduce the number of browser requests. Also, many performance measurement tools do not quantify the benefits of packet size reduction, which can affect user performance over slower connections.

PPS software is installed on a Linux server, in front of Web servers and in back of load balancers in a data center. If there is no load balancer, the box sits in front of a router and firewall. PPS 4.0 watches application packets, looking for redundant or repeated patterns to cache.

Pivia introduced PPS 4.0 in April:

https://www.nwfusion.com/newsletters/accel/2004/0426netop1.html

Available now, PPS 4.0 pricing starts at $50,000. PPMT is designed to compare and report performance information with and without PPS. PPMT is a companion product included with PPS 4.0.

Denise Dubie

Denise Dubie is a senior editor at Network World with nearly 30 years of experience writing about the tech industry. Her coverage areas include AIOps, cybersecurity, networking careers, network management, observability, SASE, SD-WAN, and how AI transforms enterprise IT. A seasoned journalist and content creator, Denise writes breaking news and in-depth features, and she delivers practical advice for IT professionals while making complex technology accessible to all. Before returning to journalism, she held senior content marketing roles at CA Technologies, Berkshire Grey, and Cisco. Denise is a trusted voice in the world of enterprise IT and networking.

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