NW and Layer 8 colleague Jason reports the following:
“I am using the Dell Support chat to get an answer to a question I have… here’s how the agent introduces himself:
‘Thank you for contacting Dell Technical Support Chat. My name is Sujith, but you may call me Danny…’ “
We think Jason forgot to include the rest of the chat: “Sorry it took me a while to answer, I was off baking an apple pie and watching Game 3 of the Sox-Cards World Series.”
