European oil company Rompetrol fled a disastrous outsourcing deal with the help of new autonomic IT infrastructure services from IPsoft.
IT outsourcing industry observers have advice for new CEO Vishal Sikka. They suggest Infosys' first outsider CEO make some bold changes to reposition the Indian company in the IT services market.
IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to recent survey.
SMAC (social, mobile, analytics and cloud services) technologies are complicating an already complex IT services value chain. Here's how to tame this multisourcing beast.
