Although much smaller than India, Vietnam is emerging as an attractive option for IT service buyers seeking niche solutions. One of the first software testing providers to set up shop there shares some thoughts on this emerging market.
Service-level agreements need to not only look good on paper, the must deliver business results in real life. Here’s how to create more effective SLAs for application development and maintenance.
While enterprises are experimenting with new DevOps application delivery methods, they’re not yet convinced that their IT service providers can help with the transformation.
Adopting a managed services or fixed-fee approach for application work can yield significant savings. But IT organizations that rely on staff augmentation can also cut costs through proactive management.
The prevailing IT outsourcing model has shifted from a single provider approach to managing a host of best-of-breed vendors. But the pendulum may have shifted too far in the direction of multisourcing as IT leaders now try to get a handle on their ou
Despite insourcing efforts, the expansion of nearshore centers is not necessarily taking work away from offshore locations. Eric Simonson of the Everest Group discusses the five main drivers responsible for the rise in domestic outsourcing, why India
Large-scale IT outsourcing deals are doomed to fail if you don’t structure the project properly. Therefore, it’s imperative that during the negotiating and contracting phase you lay the groundwork to mitigate the risks and maintain levera
Companies take a second look at domestic outsourcing options as Syracuse, Jacksonville, Tampa and Lansing top the list of American hot spots for IT and business process services.
While several companies sold off their captive offshore centers during the recession, these global in-house options are back in vogue in 2015.
It pays to future-proof cloud contracts, making sure the deal you sign today is aligned with evolving business needs. Here are five terms SaaS buyers should insist on when making new deals.
