Nortel warns of three VPN router product flaws
Nortel this week warned of several backdoors, and other flaws, in its VPN and secure routing products that could allow unauthorized remote access to an enterprise network.
Hacker breaks into Mac at security conference
A hacker managed to break into a Mac and win a $10,000 prize as part of a contest started at the CanSecWest security conference in Vancouver.
Qwest, Nacchio: A study in contrasts
The conviction of ex-CEO Joe Nacchio officially ends a difficult era for Qwest Communications, the fortunes of which have brightened considerably since Nacchio was forced out of the company five years ago.
Nacchio’s defense as cocky as he?
The defense team of convicted former Qwest CEO Joe Nacchio may have displayed the same hubris and overconfidence as their defendant did when he sold chunks of Qwest stock just before the company’s fortunes plummeted.
RIM readies software client for non-BlackBerry devices
New software from Research in Motion will enable all BlackBerry wireless applications to run on smartphones from rival handset makers.
Court filings: Kickbacks on gov’t contracts widespread
An alleged multi-million-dollar kickback scheme involving work on numerous U.S. government contracts touches dozens of IT vendors and systems integrators, according to court documents unsealed Thursday.
UPDATE: EPIC, CDD ask FTC to block Google-DoubleClick buy
Three U.S. online civil rights groups have filed a complaint asking the U.S. Federal Trade Commission (FTC) to block Google’s planned $3.1 billion acquisition of DoubleClick unless the company agrees to stop tracking its users.
Intuit to refund $15M after TurboTax e-filing fiasco
Intuit will pay out approximately $15 million in refunds to customers who were affected by a database problem that prevented them from filing their returns electronically Tuesday, the company said Friday.
Case studies
ITIL shapes help-desk overhaul at JPMorgan Chase
Help desk operations are no small matter at JPMorgan Chase, which runs seven sites that handle some 3 million IT service calls per year.
Toyota unit gets ITIL right second time around
Toyota Financial Services’ initial attempt to adopt the best practices laid out in the IT Infrastructure Library (ITIL) fell short when lackluster results stalled the project. Instead of giving up, IT executives refocused their efforts and made sure …
Video
Northeastern speeds app delivery with SoftGrid
When Northeastern University needed a better way to manage application licenses for its students and faculty, the school turned to virtualization software from SoftGrid (now Microsoft). What efficiencies were gained? And how much did NU save in software licenses? Navid Atoofi, director of system production services at Northeastern, explains on this edition of Voices from IT Roadmap.
Blogs
Buzzblog: BlackBerry maker’s communication problem
Here’s a fix for BlackBerry maker RIM’s failure to communicate during last week’s service blackout: next time, blog.
From Microsoft Subnet: Open source protester crashes Bill Gates speech at Chinese university
A man brandishing a sign that read “Free software, Open source” crashed a speech by Bill Gates at one of China’s top universities, reports The Associated Press.
