TouchStone Technologies submitted the WinEyeQ Professional tool for testing, but the company also offers Lite and Probe editions, which scale to different levels of concurrent sessions that can be monitored. In addition to the SIP and H.323 focus it held last year, TouchStone has added to its list of supported protocols. They are MGCP, Megaco, HTTP, SMTP, POP3, FTP, real-time streaming protocol, SNMP and Telnet. WinEyeQ also can capture video as well as RTP streams.
Designed for monitoring only VoIP networks, WinEyeQ provides the most efficient and direct product layout to facilitate analyzing a VoIP environment. Using a tabbed layout for navigation, one can progress left to right to high-level network activity by category to tabs with more in-depth information on active calls, registrations, recent errors and user alerts, to name a few. Also new to WinEyeQ is a command-line interface allowing for script execution.
WinEyeQ offers a unique real-time SIP device interface that can contact, query and even control SIP device settings. Called the Test Peering Fabric, this application can send a message to SIP endpoints and query them for an XML-formatted real-time status on the device, or pull down a call-summary file containing 160 metrics (also in XML format) at the completion of the call. This Test Peering Fabric lets an administrator broadcast status requests to multiple endpoints and change option settings for SIP devices so they can be remotely controlled and reconfigured.
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