Telework is on the rise, and why not? The technology is there and many companies\u00a0- and managers\u00a0- are coming around the fact that it can be a key retention tool as well as a way to increase employee productivity. Yet when many managers send employees home to work they\u2019re left with a \u201cNow what?\u201d feeling. Their employee is now longer within eyesight or earshot, and a single question is lingering in the back of the manager\u2019s head: \u201cHow do I know the person is working?\u201dMerrily Orsini, a remote management expert and president of My Virtual Corporation, says there\u2019s one thing you need to look for with a remote employee\u00a0- results.\u201cI don\u2019t think you manage remote employees the way you do in a traditional management setting,\u201d she says. \u201cWhat you look for in a remote employees are results. The only thing you have when you have an employee that is remote is a deliverable. Either you get it or you don\u2019t. Results are what you\u2019re looking for, you\u2019re not managing how they get to that end result.\u201dFor the smoothest transition, Orsini suggests setting up a trial period for a prospective teleworker. \u201cYou have to be really clear up front,\u201d she says.Part of setting up a new telework is planning and strategy, she adds. You and the employee should have agreed-upon and well-defined outcomes for the results you want. That way if trouble arises, the employee cannot say he or she was unaware of the expectations, timelines or desired results.\u201cTrust is a huge factor because you are trusting this person is doing whatever they\u2019re supposed to get done,\u201d she says. \u201cBut if you don\u2019t have everything up front well-defined, and clear it is hard to know they\u2019re doing what they\u2019re supposed to be doing.\u201dNext week Orsini will enlighten us as to the qualities to look for successful remote employees.And, on a completely different note, I urge any readers with access to BBC America to check out the\u00a0 comedy show, The Office. This is old news to our U.K. readers, but for those of us across the pond, this look at everyday office life and hysterically bad management is time well spent. For more about the show, see the editorial links below.