They never let you leave.
There’s long been reports that canceling one’s AOL account was as easy as untangling yourself from Shelob’s lair (You’re a giant nerd – Ed.). Now one smart soul decided to tape his break-up conversation with AOL “Customer Service.”
The transcript and story are here.
We think our favorite part is when the rep asks to speak to the customer’s father. The customer, by the way, is 30.
Via Drudge
