Denise Dubie
Senior Editor

SMARTS does protocol management

Opinion
Jun 29, 20042 mins

* Latest product from SMARTS watches network protocols

SMARTS last week unveiled at Supercomm a product the company says can help IT managers monitor and correlate network protocols at the routing layer.

SMARTS InCharge Network Protocol Manager (NPM) works with the company’s IP Availability Manager and Service Assurance Manager software to report on routing issues such as misconfigurations, software problems and connectivity failures. SMARTS says NPM can provide insight into routing process and adjacency failures, pinpointing problems in routing protocol domains and correlating those with the underlying IP network.

“There aren’t a lot of products for managing protocols available. There are some that may watch and monitor protocols, but they are typically unable to correlate back how routing relates to the infrastructure,” says Darren Orzechoski, vice president of corporate marketing at SMARTS.

NPM uses InCharge IP Availability Manager to populate the NPM topology and forward relevant events to NPM. The software discovers devices running instances of Border Gateway Protocol (BGP) or Open Shortest Path First (OSPF) routing protocol and the interfaces being used for routing updates. It also discovers BGP and OSPF neighbors and adjacencies, and analyzes router configurations for errors. For example, SMARTS says NPM can spot neighbors on the same network with different maximum transmitted unit (MTU) values configured on their OSPF interfaces, which would cause a routing and performance problem.

NPM can also correlate failures in Availability Manager to the impact in NPM. For example, a cable failure between two OSPF peers would generate an impact of “OSPF_adjacency>disconnected,” according to SMARTS.

“NPM performs correlation at the routing and the network layer,” Orzechoski says.

The software uses SMARTS’ Codebook Correlation analytics engine as well as the InCharge Common Information Model (ICIM) design to show the relationship between routing and the infrastructure, he says. ICIM models the routing protocol domain, and the correlation engine identifies the source of alarms generated in the domain.

NPM requires customers also use InCharge 6.0. The software supports Unix, Windows and Linux operating systems. Available now, pricing for InCharge NPM starts at $25,000.

Denise Dubie

Denise Dubie is a senior editor at Network World with nearly 30 years of experience writing about the tech industry. Her coverage areas include AIOps, cybersecurity, networking careers, network management, observability, SASE, SD-WAN, and how AI transforms enterprise IT. A seasoned journalist and content creator, Denise writes breaking news and in-depth features, and she delivers practical advice for IT professionals while making complex technology accessible to all. Before returning to journalism, she held senior content marketing roles at CA Technologies, Berkshire Grey, and Cisco. Denise is a trusted voice in the world of enterprise IT and networking.

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