It’s every sports fans’ worst nightmare. Five minutes before the Big Game, your cable or TV fails and you miss the action. Well, the audible scream you heard last night was from over 31,000 (about 10% of its Nashville customers) Comcast customers in Tennessee last night as, you guessed it, five minutes before the game, the Comcast system decided to black out the woman’s NCAA Championship game between Rutgers and the University of Tennessee. Comcast issued an apology this morning for technical problems that blacked out the game and offered up that equipment failed causing the problem. “Our technical staff worked diligently for an hour and a half to reconfigure the equipment and restore the channels affected as soon as possible. Fortunately, we were able to restore ESPN with about nine-minutes left in the game so impacted customers were able to see the Lady Vols go on to a 59-46 championship win over Rutgers,” said Comcast Area Vice President John Gauder. As you might imagine the outcry over the outage has been loud and so far an apology is all that has been offered these fans. Many would like to see something more substantial. I can’t blame them.
