Those of you who are upset that India is taking all the call center jobs away from Americans via offshoring are going to love this one. Indian TV has created a sitcom called “The Call Centre,” in which Americans on the other end of the line are depicted as obnoxious and not too bright. Can
Michael is a senior editor with Network World focused on deciphering the strategies of many core high-tech vendors such as Cisco, Arista, Juniper, HPE and IBM. Michael has been writing about the industry for more than 33 years and has won coverage awards from ASBPE and FOLIO. He has a BA in Journalism and Technical Writing Certificate from The Pennsylvania State University.
